Cancellation & Refund Policy

Strands Salon n Spa understands life happens, however in the event that you need to reschedule or cancel your appointment we ask for a 24 hour notice. Cancellations with less than 24 hour notice may incur a charge of 50% of the service cost.
Should a client not arrive for a scheduled appointment without prior notification the full amount of the service cost will be charged to the client's credit.

Product Return
Salon/Spa- Any unopened items may be returned within 30 days for a full refund. After 30 days a Strands credit will be issued.
We regret that we cannot accept returns of any opened makeup or skin care.
Slightly used hair and nail care may be exchanged or returned for a Strands credit.

Avail Special Discounts at your nearest Strands Salon on purchase of our Online Offers